DevOps at major German Telco Operator
Background and Challenges
- ✓ Reduction of billing cost and reduce the billing cycle
- ✓ Improve and automate process to support business requirements
- ✓ Manage project from DevOps perspective, data capture to final bill
- ✓ Develop Software and roll out the software
- ✓ Data cleansing, operations and change
- ✓ Define and implement data migration strategy to prepare for the introduction of new applications in the future.
- ✓ Perform the necessary data cleansing to prevent post migration errors and bugs.
- ✓ Develop and implement an AS400 based CRM extensions fitted to the needs of a leading telco provider.
- ✓ Consult onto business process refashioning to improve customer satisfaction and reduce operational cost.
- ✓ System assessment of existing billing section to consult onto future development decisions.
- ✓ Define automation scripts for future billing process to reduce operational impact of cycle billing
- ✓ Reduction of cost per bill by about 50%.
- ✓ Reduce time of cycle billing by 50% and time-to-rollback by about 30%.
- ✓ Reduction of estimated data errors by more than 90%.
- ✓ Create a system to meet the growing business demand.
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